jita96 Privacy Policy

1. Information We Collect

When you interact with jita96, we collect several categories of personal and technical data in order to provide you with a secure, functional, and personalised gaming experience. The specific data collected depends on the nature of your interaction with the platform.

1.1 Registration Data

When you create a jita96 account, we collect the following information:

• Your full legal name as it appears on your Bangladesh National Identity Card (NID).
• Your date of birth, used to verify that you are at least 18 years of age.
• Your Bangladesh mobile phone number, used as your primary account identifier and for SMS OTP verification.
• A username and password of your choosing (passwords are stored in hashed form and are never accessible to jita96 staff).
• Your city or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).

1.2 Identity Verification (KYC) Data

Before processing your first withdrawal, jita96 is required to verify your identity. During this process we collect:

• A clear photograph or scanned copy of your Bangladesh NID (front and back).
• A selfie photograph taken while holding your NID alongside a handwritten note showing your jita96 username and the current date.
• Proof of ownership of your registered payment account — for example, a screenshot of your bKash or Nagad wallet showing your registered mobile number.
• Any additional documentation requested by our compliance team at its reasonable discretion.

1.3 Financial Transaction Data

When you make deposits or withdrawals on jita96 we record:

• The mobile wallet number or bank account used for each transaction (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank).
• Transaction amounts in BDT, transaction timestamps, and transaction reference numbers issued by the payment service provider.
• The current balance of your jita96 wallet at the time of each transaction.

jita96 does not store full debit or credit card numbers, CVV codes, or bank account PINs. Card transactions are tokenised by the payment processor before reaching jita96's systems.

1.4 Gaming Activity Data

We maintain a detailed log of your betting and gaming activity on jita96, including:

• All sportsbook bets placed — sport, market, selection, stake (in ৳), odds, outcome, and settlement amount.
• All casino game sessions — game name, provider (e.g., Pragmatic Play, Evolution Gaming, Spribe), session start and end time, total wager, and net result.
• Bonus offers claimed, wagering progress, and bonus expiry status.

Gaming activity data is retained for a minimum of 5 years for fraud prevention, dispute resolution, and responsible gaming monitoring purposes.

1.5 Technical and Device Data

We automatically collect certain technical information whenever you access jita96.net:

• IP address and approximate geographic location derived from the IP address.
• Device type, operating system version, and browser type and version.
• Referring URL (the website you visited immediately before navigating to jita96.net).
• Pages visited on jita96.net, time spent on each page, and click-stream data.
• Session tokens and authentication cookies (see Section 4 — Cookies).

1.6 Communications Data

If you contact jita96 via the live chat support channel or via email, we retain a record of the conversation including your messages, our responses, timestamps, and any attachments you provide. This data is used for quality assurance, fraud investigation, and compliance purposes.

2. How We Use Your Data

jita96 uses the personal data it collects for the following specific and legitimate purposes:

Purpose	Data Used	Legal Basis
Creating and managing your jita96 account	Registration data, mobile number, username	Contractual necessity
Verifying your identity and age (18+)	NID copy, date of birth, selfie	Legal obligation / responsible gaming
Processing deposits and withdrawals	Payment account details, transaction records	Contractual necessity
Detecting and preventing fraud and money laundering	All data categories	Legitimate interest / legal obligation
Providing customer support via live chat	Account data, communications data	Contractual necessity
Monitoring for responsible gaming concerns	Gaming activity data, session data	Legitimate interest / player welfare
Sending transactional SMS notifications	Mobile number, transaction data	Contractual necessity
Improving platform performance and UX	Technical/device data, click-stream data	Legitimate interest

2.1 Marketing Communications

jita96 may send you promotional SMS messages about bonus offers, BPL and IPL season promotions, and new game launches if you have opted in to marketing communications during registration or in your account settings. You may opt out of marketing SMS at any time by contacting the live chat support team or by updating your notification preferences in your account settings. Opting out of marketing communications will not affect the delivery of transactional messages such as deposit confirmations and withdrawal status updates, which are essential to the operation of your account.

2.2 Automated Decision-Making

jita96 uses automated systems to flag accounts that exhibit patterns consistent with fraudulent activity, bonus abuse, or problem gambling behaviour. Where an automated flag results in an account restriction or suspension, you have the right to request a human review of the decision by contacting our support team via live chat. jita96 will not make any irreversible decision affecting your account solely on the basis of automated processing without a human review stage.

3. Data Sharing and Disclosure

jita96 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited and controlled circumstances:

3.1 Payment Service Providers

To process deposits and withdrawals, jita96 must share relevant transaction data with the payment service providers you use — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and participating Bangladeshi banks. Each provider processes this data under their own privacy policy and security standards. jita96 shares only the minimum data required to execute the transaction.

3.2 Game Content Providers

Casino games on jita96 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game supplied by one of these studios, limited session data (your anonymised player identifier, bet amount, game result) is transmitted to the game server operated by the provider. No personally identifiable information such as your name, NID details, or payment account numbers is shared with game studios.

3.3 Identity Verification Partners

jita96 may engage third-party KYC verification service providers to assist with the automated or semi-automated review of identity documents submitted during the account verification process. These providers operate under strict data processing agreements with jita96 and are not permitted to use your data for any purpose other than identity verification on jita96's behalf.

3.4 Legal and Regulatory Disclosure

jita96 may disclose personal data to law enforcement agencies, financial intelligence units, or other government authorities if required to do so by a valid legal order, court order, or regulatory directive. jita96 will, to the extent permitted by law, notify the affected player of such a disclosure requirement before complying.

3.5 Business Transfers

In the event that jita96 undergoes a corporate restructuring, merger, acquisition, or sale of all or substantially all of its assets, player data held by jita96 may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and of any changes to the privacy practices of the successor entity before the transfer takes effect.

4. Cookies and Tracking Technologies

jita96.net uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. This section explains what cookies we use, why, and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your preferred language, login session status, or items in a cart — so that you do not have to re-enter information every time you return. Cookies cannot execute programs or deliver viruses; they are a standard and widely-used web technology.

4.2 Types of Cookies Used by jita96

Cookie Type	Purpose	Duration
Strictly Necessary	Maintains your login session, protects against CSRF attacks, enables secure checkout in the cashier.	Session / up to 24 hours
Functional	Remembers your preferred game lobby view, notification settings, and language preferences.	Up to 30 days
Analytical	Collects anonymised data on page views, session duration, and navigation paths to help us improve the platform.	Up to 12 months
Performance	Measures page load times and identifies technical errors to support site optimisation.	Up to 12 months

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to your jita96 account and may cause other essential features to malfunction. Disabling functional or analytical cookies will not prevent you from using the platform but may result in a less personalised experience.

4.4 Third-Party Analytics

jita96 uses anonymised, aggregated analytics data to understand how players navigate the site and to identify areas for improvement. This analytics data does not contain personally identifiable information and cannot be used to identify you as an individual.

5. Data Security and Retention

jita96 implements a multi-layered approach to data security designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5.1 Security Measures

The technical and organisational security measures jita96 maintains include:

• 256-bit SSL/TLS encryption on all data in transit between your browser and jita96.net.
• Hashed password storage using industry-standard cryptographic algorithms. Plain-text passwords are never stored or accessible.
• SMS OTP two-factor authentication available to all players for new-device logins, strongly recommended and enabled by default for withdrawals.
• Role-based access controls limiting staff access to personal data to only those with a direct operational requirement.
• Regular security audits and penetration testing of the platform's infrastructure and codebase.
• Encrypted data backups stored in geographically separated environments.

5.2 Data Breach Response

In the unlikely event of a data breach that poses a risk to players' personal data, jita96 will take immediate steps to contain the breach, assess its scope, and notify affected players as promptly as reasonably possible. Notification will be sent via SMS to registered mobile numbers. jita96 maintains an incident response plan that is reviewed and updated regularly.

5.3 Data Retention Periods

jita96 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal or compliance obligations. General retention guidelines are as follows:

• Account and registration data: Retained for the lifetime of your account and for a minimum of 5 years after account closure.
• KYC identity documents: Retained for a minimum of 5 years from the date of submission.
• Financial transaction records: Retained for a minimum of 7 years in accordance with standard financial record-keeping practice.
• Gaming activity logs: Retained for a minimum of 5 years for dispute resolution and fraud analysis.
• Customer support communications: Retained for 3 years from the date of the interaction.
• Technical/device data and cookies: Retained for up to 12 months unless extended retention is required for a specific fraud investigation.

When personal data reaches the end of its retention period and no legal hold applies, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

6. Your Privacy Rights

As a jita96 player, you have a number of rights in relation to the personal data we hold about you. jita96 is committed to facilitating the exercise of these rights in a timely and transparent manner.

6.1 Right of Access

You have the right to request a copy of the personal data that jita96 holds about you. To submit a data access request, contact [email protected] with the subject line "Data Access Request" from the email address or mobile number associated with your jita96 account. We will respond within 30 days of receiving a valid request.

6.2 Right to Rectification

If any personal data jita96 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details — such as your city of residence or contact preferences — corrections can be made directly in your account settings. For corrections to identity documents or your registered name or date of birth, contact the support team to initiate a verified correction process.

6.3 Right to Erasure

In certain circumstances you have the right to request that jita96 delete your personal data. This right applies where the data is no longer necessary for the purpose it was collected, where you withdraw consent (where consent was the legal basis), or where the data has been processed unlawfully. Please note that jita96 may be required to retain certain data — particularly financial transaction records and KYC documents — beyond a deletion request in order to meet legal and regulatory obligations. In these cases, jita96 will inform you of the specific legal basis for retaining the data.

6.4 Right to Restrict Processing

You may request that jita96 restrict the processing of your personal data in circumstances where you contest the accuracy of the data, where processing is unlawful but you prefer restriction to erasure, or where you have objected to processing and a determination is pending. During a restriction period, jita96 will continue to store your data but will not process it for any purpose other than storage.

6.5 Right to Object

You have the right to object to jita96's processing of your personal data where that processing is based on legitimate interests (rather than contractual necessity or legal obligation). If you object to jita96's use of your data for automated responsible gaming monitoring, for example, jita96 will assess whether its legitimate interest in player welfare overrides your objection and will communicate its determination to you.

6.6 Right to Withdraw Marketing Consent

Where you have previously consented to receive marketing SMS messages from jita96, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To unsubscribe from marketing communications, contact live chat support or adjust your notification preferences in your account settings.

6.7 How to Exercise Your Rights

To exercise any of the rights described in this section, contact jita96 at: [email protected]

Please include your jita96 username and registered mobile number in your request so that we can verify your identity before processing the request. We will respond within 30 calendar days. If your request is complex or you have submitted multiple requests, we may extend the response period by a further 30 days and will notify you accordingly.

7. Third-Party Services

jita96.net may contain references to or integrations with third-party services, including payment providers, game studios, and analytics platforms. This Privacy Policy applies solely to data collected and processed by jita96 in the operation of jita96.net. It does not govern the privacy practices of any third party.

7.1 Payment Providers

When you use bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank to transact on jita96, you are also interacting with those providers' own systems. Each provider has its own privacy policy and data protection practices. jita96 encourages you to review the privacy policy of any payment service provider you use before initiating a transaction.

7.2 Game Studios

Games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios run on servers maintained by those studios. The game studios process limited, anonymised session data in order to deliver the game to you. jita96 does not share your name, NID details, or payment information with game studios. However, if you have any concerns about data handled directly by a game studio, please review that studio's privacy policy.

7.3 No Third-Party Advertising Networks

jita96 does not permit third-party advertising networks to place tracking cookies or pixels on jita96.net for the purpose of building advertising profiles on its players. The analytical cookies described in Section 4 are operated solely for the purpose of improving jita96's own platform and are not shared with external advertising platforms.

8. Updates to This Policy

jita96 reserves the right to update, revise, or replace this Privacy Policy at any time. When material changes are made — such as the addition of a new data category, a new sharing arrangement, or a change to retention periods — jita96 will post the updated policy on this page with a revised effective date and will notify registered players via SMS to their registered Bangladesh mobile number.

Minor updates that do not materially affect the way jita96 processes personal data (such as typographical corrections or clarifications to existing language) may be made without individual notification. It is your responsibility to review this Privacy Policy periodically. The effective date at the top of this page indicates when the current version was last updated.

Your continued use of jita96.net following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any changes, you must cease using the platform and may request account closure by contacting the support team via live chat.